Manager Management

Course Description

Management is known as a form of art and a science. The key is making employees more efficient and productive while finding the correct way to do it. When preparing to manage one or a group of managers, you are preparing for them to be able to manage their own employees. Every manager is a different personality type and learns differently. But with some helpful tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams. Objectives • Welcome and orientate new managers • Learn ways to successfully coach and mentor • Learn ways to measure and evaluate performance • How to handle complications • Communicate between employees and their managers Course Contents: • Grooming a New Manager • Set Specific Goals • Authority (What They Can and Can’t Do) 6 • Create a Shared Vision • The More They Learn, the More Responsibility They Get • Coaching and Mentoring • Writing Performance Reviews • Provide Clear and Timely Feedback • Praise in Public, Criticize in Private • Make Sure Your Door is Always Open • Offer Advice, Not the Solution • Create a Supportive Environment • 360 Degree Feedback • Measuring Performance • Setting Measurable Objectives • Collaborate on Criteria to be Evaluated • Motivating Managers • Provide the Needed Resources • Give Credit for Good Work • Keep Them Challenged • Signs of Poor Management • Missed Deadlines • Team Turnover • Losing Customers • Little or No Growth • Do Not Micromanage • Promote Open and Honest Communication • Reward Initiative • Trust, But Verify • Keep the Information Confidential • Coach or Delegate the Solution • Follow-up with the Manager or Employee • When Do You Step In? • Unsafe or Dangerous Events • Legal Ramifications • Severe Financial Costs • Repeated Failures after Coaching Has Occurred • Express Confidence in Their Abilities • Practice What You Preach • Their Success is Your Success • Words from the Wise What You Will Get When Enrolling? 1. Course PowerPoint Presentation 2. Training Manual 3. Training Audios 4. Training Videos 5. Course Activities 6. Case Studies On Completion Book for a Free Course Assessment Session and receive Your Course Certificate