Knowledge Management

Course Description

Today’s culture thrives on knowledge. It is evident in the items we buy or activities we invest time managing. Possessing knowledge gives advantages in making the right decision or strategy to implement. The Internet distributes knowledge at split-second rates. Laptops and smart phones bring knowledge to our fingertips. As the old adage says, “knowledge is power". Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiate a knowledge management program at work. Objectives • Understand the basic concept of knowledge management (KM) • Identify the do’s and don’ts of KM • Identify the KM life cycle • Identify the new KM paradigm • Identify the KM models • Understand how to build a KM rational for your company • Identify the steps to implementing KM in your organization Course Contents: • What is Knowledge • What is Knowledge Management • Applications in the Workplace • Dos and Don’ts • Data, Information, and Knowledge • The Tacit Mode • The Explicit Mode • Identifying Conversion Categories • The Knowledge Management Life Cycle • Understanding Episodes • The New Knowledge Management Paradigm • Paradigms of the Past • Implications and Applications • The Knowledge Management Endgame • Knowledge Management Models • The Nonaka and Takeuchi Model (SECI) • Wiig Model • Kakabadse Model • Boisot Model • Building a Knowledge Management Rationale • Building a Business Case • Finding Success Stories • The Commoditization /Customization Model • Customizing Knowledge Management Definitions • Creating a KMBOK • Implementing Knowledge Management in Your Organization • Identifying Opportunities for Revenue Streams • Key Knowledge Management Techniques • A Map for Success • The No-Budget Scenario • About the Chief Knowledge Officer • Knowledge Management Skill Checklist • The Knowledge Management Imperative • The Hype Curve • Barriers and Helpers to Success • The Knowledge Management Maturity Model • Process Model Types • Words from the Wise What You Will Get When Enrolling? 1. Course PowerPoint Presentation 2. Training Manual 3. Training Audios 4. Training Videos 5. Course Activities 6. Case Studies On Completion Book for a Free Course Assessment Session and receive Your Course Certificate