Generation Gaps

Course Description

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least. This workshop will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Objectives • History behind generation gaps • What are traditionalists • What are baby boomers • What are Generation Xers • What are Generation Yers • Differences between each type of generation • Finding common ground among the generations • Conflict management • Leveraging the benefits of generation gaps at work Course Contents: • What Generations Exist in the Workplace • What Defines a Generation • What this Means in our Workplace • Traditionalist, their Background, their Characters, their Working Style • Baby Boomers, their Background, their Characters their Working Style • Generation X • Generation Y • Differentiations Between :Background - Attitude - Working Style -Life Experience • Finding Common Ground • Adopting a Communication Style • Creating an Affinity Group • Sharing Knowledge • Conflict Management • Younger Bosses Managing Older Workers • Avoid Turnovers with a Retention Plan • Breaking Down the Stereotypes • Embrace the Hot Zone • Treat Each Other as a Peer • Create a Succession Plan • The Power of 4 • Benefits of Generation Gaps • How to Learn from Each Other • Embracing the Unfamiliar • Words from the Wise What You Will Get When Enrolling? 1. Course PowerPoint Presentation 2. Training Manual 3. Training Audios 4. Training Videos 5. Course Activities 6. Case Studies On Completion Book for a Free Course Assessment Session and receive Your Course Certificate