Creative Problem Solving

Course Description

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Objectives • Understand problems and the creative problem solving process • Identify types of information to gather and key questions to ask in problem solving • Identify and use four different problem definition tools • Use brainstorming tools to generate ideas for solutions • Use affinity diagrams, the box method, the six thinking hats, and the blink method • Perform a final analysis to select a solution • Understand the roles that fact and intuition play in selecting a solution • Understand how to identify the tasks and resources necessary to implement solutions • Follow up with solution implementation to identify improvements Course Contents: • What is a Problem? • What is Creative Problem Solving? • What are the Steps in the Creative Solving Process? • Information Gathering • Understanding Types of Information • Identifying Key Questions • Defining the Problem • Determining Where the Problem Originated • Defining the Present State and the Desired State • Writing the Problem Statement • Preparing for Brainstorming • Identifying Mental Blocks • Removing Mental Blocks • Generating Solutions • Brainstorming • Brainwriting and Mind Mapping • Duncker Diagrams • The Morphological Matrix • The Six Thinking Hats • The Blink Method • Analyzing Solutions • Developing Criteria • Analyzing Wants and Needs • Using Cost/Benefit Analysis • Selecting a Solution • Planning Your Next Steps • Recording Lessons Learned • Planning the Follow-Up Meeting • Celebrating Successes • Identifying Improvements • Words from the Wise What You Will Get When Enrolling? 1. Course PowerPoint Presentation 2. Training Manual 3. Training Audios 4. Training Videos 5. Course Activities 6. Case Studies On Completion Book for a Free Course Assessment Session and receive Your Course Certificate