


Coaching and Mentoring
Course Description
This workshop focuses on how to better coach your employees to a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. An easy-to-understand coaching model taught in this workshop will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees to better a performance. Objectives • Define coaching, mentoring and the GROW model. • Identify and set appropriate goals using the SMART technique of goal setting. • Identify the steps necessary in defining the current state or reality of your employee’s situation. • Identify the steps needed in defining options for your employee and turn them into a preliminary plan. • Identify the benefits of building and fostering trust with your employee. • Identify the steps in giving effective feedback while maintaining trust. • Identify when the coaching is at an end and transitioning your employee to other growth opportunities. • Identify the difference between mentoring and coaching. Course Contents: • Defining Coaching and Mentoring • What is Coaching? • What is Mentoring? • Introducing the G.R.O.W. Model • Setting Goals in the Context of GROW • Setting SMART Goals • Understanding the Realities • Identifying Obstacles • Exploring the Past • Developing Options • Identifying Paths • Choosing Your Final Approach • Structuring a Plan • Creating the Final Plan • Identifying the First Step • Getting Motivated • Trust and Coaching • Building Trust • Providing Feedback • The Feedback Sandwich • Providing Constructive Criticism • Encouraging Growth and Development • Overcoming Roadblocks • Focusing on Progress • Reaching the End • How to Know When You’ve Achieved Success • Transitioning the Coachee • How Mentoring Differs from Coaching • Blending the Two Models • Adapting the GROW Model for Mentoring • Focusing on the Relationship • Words from the Wise What You Will Get When Enrolling? 1. Course PowerPoint Presentation 2. Training Manual 3. Training Audios 4. Training Videos 5. Course Activities 6. Case Studies On Completion Book for a Free Course Assessment Session and receive Your Course Certificate


